OPERADORA MOCAWA PLAZA S.A.S., with NIT No. 901.165.222-5 as the person responsible for and/or in charge of processing personal data, informs its partners, clients, guests, users, workers, contractors and/or suppliers, and in general all persons who have provided or who in the future provide their personal data, that these will be incorporated into the DATABASES owned by the company OPERADORA MOCAWA PLAZA S.A.S.

OPERADORA MOCAWA PLAZA S.A.S. informs you that, in compliance with Law 1581 of 2012 and its complementary provisions, the necessary legal, technical, and organizational measures have been adopted to prevent the loss, access, or alteration of the personal data it processes. These measures also aim to guarantee the security and integrity of this type of data throughout the entire processing process carried out by our company.

The data subjects, through their consent, freely, expressly and unequivocally accept that their data be processed by OPERADORA MOCAWA PLAZA S.A.S. for the following purposes established for each of the following groups:

CUSTOMERS, USERS AND GUESTS:

- Manage the personal information of current and future Clients, users, and guests, as well as the respective databases.
- Formalize service contracting processes.
- Manage payment processes and portfolio recovery.
- Sending commercial and advertising communications by any physical or electronic means (emails, SMS, MMS, fax, social networks, etc.) regarding the services offered by OPERADORA MOCAWA PLAZA S.A.S. or its commercial and/or strategic allies with whom a commercial agreement has been entered into.
- Request information from credit information centers regarding credit and financial transactions for the granting of credit.
- Conduct satisfaction surveys and opinion interviews. - Notify customers, users, and guests.
- Manage and process bank account numbers for payment purposes.

WORKERS:

- Develop and manage recruitment, selection, and hiring processes. - Manage internal communications.
- Manage employee participation in wellness programs.
- Manage employee and family data for matters related to salaries, contributions, obligations, benefits, taxes, and other information required by Human Resources.
- Manage the correct integration of data and personnel files and the generation of documents and data requested by the employee.
- Manage attendance control, physical and logical access to company facilities and assets.
- Management of personal data on performance, assessment, and training in skills, competencies, and occupational health and safety.
- Manage and process bank account numbers for payroll purposes.
- Manage personal data for the correct allocation and use of work assets and tools.

CONTRACTORS and/or SUPPLIERS.

- Ensure the correct integration of supplier data and records.
- Carry out contracting processes for supplies and services.
- Manage the purchase of products and services.
- Develop selection, evaluation, and contract award processes for contractors and suppliers.
- Make payments to contractors and/or suppliers.
- Control physical and logical access to company facilities and assets.

OTHER PURPOSES:

All individuals and/or companies that have provided or may provide their personal data in the future are hereby informed that said data may be used by OPERADORA MOCAWA PLAZA S.A.S. for the purpose of managing and offering the services currently or in the future provided by the company. Likewise, the aforementioned data may be transferred to third parties (business partners) for the purpose of offering services and products where a commercial promotion agreement is entered into that generates benefits for our affiliates. In addition, we may investigate information from the databases that our clients provide us with for the purpose of processing the services we offer on behalf of the company.

OPERADORA MOCAWA PLAZA S.A.S., guarantees the right of access, rectification and cancellation in the terms established by current legislation, which are described in our INTERNAL MANUAL OF POLICIES AND PROCEDURES TO HANDLE CLAIMS BY OWNERS OF PERSONAL INFORMATION, published on 03/10/2023 on the website www.hotelmocawaplaza.com

OPERADORA MOCAWA PLAZA S.A.S. has established the following channels so that these rights can be exercised:

Website: www.hotelmocawaplaza.com
Email: jefetecnologia@hotelmocawaplaza.com
Telephone Contact: (576) 7359599 – (57)322 6856002
Office (Physical Facilities): Carrera 14 No. 9N – 00 4th Floor Armenia Quindío.

JORGE PINTO FAJARDO
Legal Representative